Frequently Asked Questions
Where are you based and do you travel?
I'm based in Kuala Lumpur, the city centre of Malaysia. Absolutely! I love travelling and available in & out of Malaysia to photograph your love story.
Anywhere out of Kuala Lumpur require additional travel fee. Travel fee varies depending on the location and time spent away. Feel free to reach out and discuss, I'll be happy to customize it to fit you.
How to get in touch with you?
I would love to know my couple better. Navigate to "Say Hello" and fill up the form and do tell me more about you and your partners.
I'll get in touch with you in the soonest time possible.
How long does it take to receive the photos?
You will receive preview photos within a week after your wedding day.
Wedding Day gallery will be ready between 6 - 8 weeks and Engagement Session takes 4 - 6 weeks at most! You will receive the photos via a personalized online gallery.
*Please note that the mentioned photos are in digital form.*
How do we secure you?
Head over to the Say Hello page to send in an enquiry form. Should your wedding day date be still vacant in my calendar. I'll prepare a non-refundable invoice and contract for you to sign off.
Can we meet you before the day?
We meet every couple either through video call or in person, depending on what's best for you. I would love to meet in person and chat over a cup of coffee.
How many images will we receive?
The number of images varies from wedding to wedding. It is all depends on your wedding contents, hours of shooting and whether if have a second photographer. Hence, there's no minimum or maximum amount of images. I'll deliver all the usable images that has been captured.
Is the retainer fee refundable for cancellation or postponement?
Retainer fee is non-refundable for cancellation or postponement. However, postponement is due to uncertain event which leads to rescheduling, I'm willing to accommodate as long as the schedule allows.